In a paper published last year based on my PhD research, I explored critical inconsistencies in how researchers define and measure literacy in Human-Computer Interaction (HCI) research. Our systematic literature review of 33 HCI studies revealed significant conceptual gaps in understanding functional illiteracy. Key findings showed that 41%…
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When I began researching mobile usability among functionally illiterate (FXI) users in Nigeria, I knew I didn’t want to just measure drop-off rates or error counts. I wanted to understand what was really happening in those moments when users hesitate, backtrack, or abandon a task. What were they…
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Image Source: AI generated image (Google bard) I’m currently engaged in a research project exploring the intersection of usability principles and sustainable urban development in African cities. This work, contributes to the broader discourse on UN Sustainable Development Goal 11 (Sustainable Cities and Communities), focusing on the challenges and…
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In July 2023, Nigeria took a step towards digital empowerment with the unveiling of its National Digital Literacy Framework (NDLF). Led by the National Information Technology Development Agency (NITDA), this initiative marks a significant milestone in the nation’s digital journey. The NDLF’s ambitious goal is to contribute to…
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